Stone Fabrication FAQ | Chivino Commercial Arizona

Question 1

What information do you need for a bid request?

Accepted Answer

Please submit our Contact Us form so we can connect you with an estimator. They will gather drawings, takeoff details, material preferences, finish specs, edge profiles, site conditions, schedule constraints, and any bid alternates or value-engineering goals. If you already have plans or a scope sheet, feel free to include them in the form for a faster turnaround.

Question 2

How do you help reduce costs without compromising design intent?

Accepted Answer

We collaborate early to align on the design's critical elements, then offer value-engineering options such as alternative stones with similar appearance, optimized slab yields, smart seam placement, standardizing edge profiles, and scheduling efficiencies. Our goal is to preserve the look and performance while lowering total installed cost.

Question 3

Who will be my point of contact for a commercial project?

Accepted Answer

Our Director of Commercial Operations, will be your primary contact. He coordinates estimating, scheduling, procurement, and field execution, and keeps you informed at each milestone.

Question 4

How do you handle project scheduling and coordination with other trades?

Accepted Answer

Our office team manages a detailed project schedule that integrates with the GC's master plan. We coordinate measure dates, submittals, approvals, fabrication, delivery, and install windows, and we align with other trades for site access, lift needs, and finish sequencing to avoid conflicts.

Question 5

What are your capabilities for large-scale material sourcing and staging?

Accepted Answer

We maintain a broad supplier network in the U.S. and internationally and can secure large lot holds for consistent batches. We provide slab tagging, advance reservations, inspected receiving, and staged deliveries to match your phasing plan. Long-lead items are tracked with proactive updates.

Question 6

What are your typical lead times for commercial projects?

Accepted Answer

Lead time depends on scope, approvals, and material availability. As a baseline, shop drawings and submittals are typically issued within 1 to 2 weeks of award. Fabrication generally follows approved submittals within the agreed schedule. We will confirm a project-specific timeline during estimating.

Question 7

Can you accommodate rare or customer-supplied materials?

Accepted Answer

Yes. We can help source specialty materials, though they may extend lead times. If materials are customer-supplied, we will handle them with care and verify quantities, but we cannot warrant manufacturer defects or inherent stone characteristics that are outside our control.

Question 8

What are your tolerances for fabrication and installation?

Accepted Answer

We follow National Stone Institute standards as well as the applicable distributor or manufacturer guidelines. Project-specific tolerances and finish requirements will be confirmed in submittals to align expectations before fabrication begins.

Question 9

Can you work with custom-specified materials or rare stone types?

Accepted Answer

Yes. Our engineering and fabrication teams regularly work with custom selections, including rare and complex stones. We will review handling, tooling, and anchoring requirements to ensure performance and appearance.

Question 10

What is the largest project value/square footage you have handled?

Accepted Answer

We have delivered many large projects, including hotels, casinos, and Sky Harbor Airport Terminal 3. We can provide references and representative case studies upon request.

Question 11

Can you accommodate rush orders or expedited schedules?

Accepted Answer

Often yes. Expedited work is evaluated case by case based on capacity, material lead time, and site readiness. Additional fees may apply to cover overtime, special handling, or freight.

Question 12

Do you offer installation services outside of Arizona?

Accepted Answer

Potentially. Please contact our team to discuss project location, logistics, and crew availability. We will evaluate whether self-perform or partner installation is the best fit.

Question 13

Are you bonded and insured for large commercial projects?

Accepted Answer

Yes. We are fully licensed, bonded, and insured for commercial work. Certificate and bond information are available upon request.

Your Commercial Questions, Answered

Bidding & Proposals

What information do you need for a bid request?

How do you help reduce costs without compromising design intent?

Project Management & Logistics

Who will be my point of contact for a commercial project?

How do you handle project scheduling and coordination with other trades?

What are your capabilities for large-scale material sourcing and staging?

What are your typical lead times for commercial projects?

Can you accommodate rare or customer-supplied materials?

Technical & Fabrication

What are your tolerances for fabrication and installation?

Can you work with custom-specified materials or rare stone types?

Capabilities & Capacity

What is the largest project value/square footage you have handled?

Can you accommodate rush orders or expedited schedules?

Do you offer installation services outside of Arizona?

Financial & Legal

Are you bonded and insured for large commercial projects?

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